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FIXED: Error when posting ad (due to file upload)

    Errors    May 11, 2013

OK, so we had the flash file uploader disabled to accommodate iPhone users, but because of this, some people’s internet/browsers would time out when trying to upload multiple large photos all at once. 

The flash uploader, which is now enabled, will upload each photo you select, one at a time. I ran a bunch of tests uploading five 5MB photos to one ad listing, and it worked flawless! Everyone that was having issues, give it a try and report back. 

Blog post coming shortly to explain what Apple Mobile users can do now…..spoiler, its easy! Link: Click Here

Travis (tkddroid)

cedarcityblogshop@gmail.com

 

Old post about the issue:

Most people have been able to post ads flawlessly. But a couple have ran into a small issue with it timing out during the photo upload and giving an error.

The biggest reason that you may be getting an error when posting an ad is because of the picture size you are trying to upload. If you have a high quality camera, chances are when you take pictures on those high settings, the picture looks amazing, but is also really big. 🙂

Our site is setup to handle files up to 5MB, which is pretty big, but for some people, in the time it takes to upload a photo that big, their internet can time out before it is done. Especially if you are doing multiple photos of that size.

One way to avoid it, if you have this issue, is to try just one picture first. If it posts your ad then you can go into your dashboard, click “edit” on the listing and add more photos.

If you are still having this issue even with one photo then we recommend taking pictures on a lower resolution or re-sizing them before you upload them. That way it takes less time for your computer to upload and will avoid potential errors.

If you aren’t having any issues, than you are fine! So keep on posting!

A free photo re-sizing website can be found at http://www.photosize.com/

Or you can use Photoshop, Picasa, Gimp, or any other photo editing software.

If you still have issues then let us know! Email us at cedarcityblogshop@gmail.com or contact us on Facebook at http://www.facebook.com/cedarblogshop

 

  

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